Blog

The Difference Between Notification and Confirmation Emails

Blog

The Difference Between Notification and Confirmation Emails

Blog

The Difference Between Notification and Confirmation Emails

Blog

The Difference Between Notification and Confirmation Emails

Blog

The Difference Between Notification and Confirmation Emails

Download PDFDownload PDF
Blog

The Difference Between Notification and Confirmation Emails

Formstack
/
May 20, 2014
Blog

The Difference Between Notification and Confirmation Emails

MIN
/
May 20, 2014
About the Episode
Episode Highlights
Meet our Guest
Episode Transcript

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

Blog

The Difference Between Notification and Confirmation Emails

Blog

The Difference Between Notification and Confirmation Emails

Get the Report

Great, thank ya!

You can now access the content.
Oops! Something went wrong while submitting the form.
Blog

The Difference Between Notification and Confirmation Emails

Panelists
No items found.
Introduction
Introduction

Great, thank ya!

You can now access the content.
Download NowDownload Now
Oops! Something went wrong while submitting the form.

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

Panelists
No items found.
Infographic

The Difference Between Notification and Confirmation Emails

Here's the purpose and recipients of Formstack’s notification and confirmation emails.
Download InfographicDownload Infographic

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

Collecting payments with online forms is easy, but first, you have to choose the right payment gateway. Browse the providers in our gateway credit card processing comparison chart to find the best option for your business. Then sign up for Formstack Forms, customize your payment forms, and start collecting profits in minutes.

Online Payment Gateway Comparison Chart

NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.

FEATURES
Authorize.Net
Bambora
Chargify
First Data
PayPal
PayPal Pro
PayPal Payflow
Stripe
WePay
ProPay
Monthly Fees
$25
$25
$149+
Contact First Data
$0
$25
$0-$25
$0
$0
$4
Transaction Fees
$2.9% + 30¢
$2.9% + 30¢
N/A
Contact First Data
$2.9% + 30¢
$2.9% + 30¢
10¢
$2.9% + 30¢
$2.9% + 30¢
$2.6% + 30¢
Countries
5
8
Based on payment gateway
50+
203
3
4
25
USA
USA
Currencies
11
2
23
140
25
23
25
135+
1
1
Card Types
6
13
Based on payment gateway
5
9
9
5
6
4
4
Limits
None
None
Based on payment gateway
None
$10,000
None
None
None
None
$500 per transaction
Form Payments
Recurring Billing
Mobile Payments
PSD2 Compliant

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

When you’re setting up your forms, do you get confused as to who gets what email when? If you can’t keep straight if your notification email is confirming a submission or your confirmation email is notifying a submitter, you might need a little extra help. Let’s take them one at a time and clarify the purpose and recipients of Formstack’s notification and confirmation emails.

Notification Emails are Internal

When a user submits a form, a notification email is sent to you and/or someone on your team. Your notification email format is up to you: you can include all submitted data, a link to the submitted data, or a customized message. You also have the option of including any File Uploads to the email. The purpose is to give a team member a heads-up that someone filled out your form.

You may want to enable  Routing Logic, which allows certain team members to be notified under specific circumstances. For example, if a user selects that they are not satisfied with the service they received, you can set up Routing Logic to send a notification email to the appropriate manager for follow-up.

If you create a custom message, you can include a notification email design that communicates next steps or reminders to your team. You can also include specific fields from the form. Doing so builds a notification email template that easily highlights key data.

Because how your team uses its forms is unique, you may want to experiment with which notification features are the most effective. No two notification email examples need to look exactly alike.

Confirmation Emails are External

Unlike a notification email, a confirmation email is sent to the person who filled out the form. When customers fill out an online form, they are beginning a conversation with you. Too often, these gestures towards companies are ignored or lost in the shuffle. A confirmation email, although simple, can reassure customers that their message was received.

You can use Email Logic with confirmation emails. For example, if a customer indicated a certain interest, you can send them a customized message inviting them to a special sale that is relevant to what they like. Email Logic helps you use the data you collect immediately to create a personalized experience.

Confirmation email examples are infinite: they can act as receipts (“Thank you for your purchase”), include next steps (“Connect with us on social media”), or extend offers (“Here is a 20% off discount code”). Even though they are automatically generated, remember to create a thoughtful confirmation email template. These messages can act as a reminder of a positive interaction with your company.

Want to know how to customize your notification and confirmation emails? Check the blog down below for some insightful tips!

Formstack
Formstack is a SaaS company with a mission to help organizations digitize what matters, automate workflows, and fix processes—all without code. A variety of team members come together to compile posts under Formstack's authorship.
More Articles
Meet The Host
CEO of
Connect
Chris is on a mission to turn people into great leaders. He's passionate about helping problem solvers see more value in the work they do every day.